Holistic Approaches to People-Centered Care: New Models for Service Delivery Built on Strong Primary Health Care

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This product examines current challenges in health care service delivery and introduces a new delivery approach: People Centered Integrated Care (PCIC). Emerging evidence suggests that this new approach generates better patient compliance, patient satisfaction, access, quality, and efficiency, with fewer unnecessary hospitalizations and admissions. The product showcases a World Bank study on PCIC initiatives and highlights lessons learned from implementation across the globe.

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