• India has made remarkable strides in health, but the healthcare system has serious shortcomings
  • Aceso Global developed a detailed roadmap for the Government of India to bring about system-level change in healthcare delivery
  • The analysis is contributing to high-level dialogue on health system reform

Aceso Global engaged with NITI Aayog, a Government of India think tank chaired by the Prime Minister, to design a strategy to restructure the healthcare delivery system to provide timely, effective and affordable care to India’s population. Through a multi-year engagement encompassing extensive analysis, stakeholder engagement and validation from key Indian officials, industry players and technical experts, Aceso Global diagnosed the challenges and opportunities of the existing system and outlined potential pathways to improved service delivery. The resulting recommendations provided roadmaps to catalyze change in numerous areas, including:

  • improved organization of healthcare providers;
  • new care models for comprehensive primary care and coordinated care;
  • stronger regulation and governance;
  • enhanced public-private engagement; and
  • bringing quality of care to the center of policies and actions.

These form an action agenda informed by global evidence and best practice, adapted in a pioneering way to the Indian context. 

Aceso Global CTO Jerry La Forgia presented this vision of a more affordable, equitable and effective health service delivery system at NITI Aayog’s day-long dialogue “Health System for A New India: Building Blocks” in New Delhi on November 30, 2018. The findings and recommendations were also published as a core chapter in a report published by NITI Aayog in November 2019. Together, the work has jumpstarted new conversations and ways of thinking about how to organize and deliver healthcare in India.

Support from: The Bill & Melinda Gates Foundation



Jerry La Forgia

CTO & Founding Director

Robert Janett

Senior Non-Resident Associate

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